Your Stay
We are committed to making your hospital experience, the best experience possible.
Accommodation
All our rooms include ensuite facilities, TV, complimentary WiFi, and a telephone for local calls. Patient lounges and seating areas are available throughout the Hospital.
Brisbane Waters Private offers both shared and private rooms. While we make every endeavour to provide you with your accommodation preference, please understand that in certain circumstances of high activity or emergency admissions, it may be necessary to admit you to a shared room.
DVA Accommodation
Under an agreement with the Department of Veterans' Affairs, eligible veterans and war widows are admitted to shared room accommodation unless the medical condition requires single room facilities.
If your personal preference is single room accommodation, arrangements should be discussed with hospital staff. Allocation of a single room under these circumstances will require you to meet the extra accommodation cost.
Learn more about Veterans and DVA Admissions.
Meals
Our Catering department provides a choice of quality meals, prepared on-site. Special dietary needs are catered for, where it is in the interest of your hospital care. Learn more about the Meals we offer.
Café Facilities
Our Koolewong café is located in the main foyer of the hospital. Both sit down meals and takeaway food are available. The café is open:
- Monday to Tuesday: 9.00am - 2.00pm
- Wednesday to Friday: 7.30am - 2.00pm
Hairdresser and Podiatrist
Hairdresser and Podiatrist services can be arranged on request. Please speak with your Nurse or reception staff to arrange the service for you.
Housekeeping
Our staff take pride in delivering a high standard of hotel service, through the maintenance and cleaning of all patient rooms and areas. At Brisbane Waters Private Hospital after each room is cleaned a 'Courtesy Card' is left by the Hotel Services team to advise the patient that the room has been freshly prepared and cleaned. If you find any problems with your room, please advise our Hospital staff.
Hydrotherapy Pool
Brisbane Waters Private is equipped with state of the art hydrotherapy pool facilities.
Interpreter services
An accredited interpreter service can be arranged if necessary. There may be an additional charge for this service.
Gymnasiums
We have a number of gyms throughout the hospital to help patients regain optimal function.
Parking
We recommend that you travel to and from hospital with a carer, friend or relative. Free parking is available. There is no long term parking available.
Pastoral Care
Religious visits can be arranged on request. Please speak to our hospital staff who will be happy to organise a suitable visit for you.
Pathology
Australian Clinical Lab Pathology Services are located on site at Brisbane Waters Private Hospital.
Pharmacy
We have a pharmacy on site for the convenience of our patients.
