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COVID-19: Healthe Care hospitals open for business

Healthe Care Australia’s three Central Coast hospitals – Brisbane Waters Private, Gosford Private and Tuggerah Lakes Private – are all open for business as usual with patient safety a priority.


As part of the Healthe Care group, Brisbane Waters Private, Gosford Private and Tuggerah Lakes Private have provided much-needed private healthcare services to the Central Coast for many years.

Matt Kelly, Healthe Care Central Coast Regional Manager said the hospitals’ commitment to patient-centred care is underpinned by an experienced team of more than 840 highly trained staff; leading doctors and specialists; patient experience and outcomes that meet or exceed industry benchmark; while always looking to adapt and innovate while meeting the changing healthcare needs of the community.

“We love supporting our community and we’re committed to overcoming the challenges of COVID-19. To do this, it’s important our community continues to support us, and access our hospitals for their healthcare needs.”

“While the challenges of COVID-19 are moving on a daily basis and it’s uncertain times, everyone at our three hospitals is actively doing all we can to look after our Central Coast community – albeit a little differently. We continue to treat privately-insured patients as our priority, but we’re also supporting our doctors and public hospital to meet community needs in these unprecedented times.”

“We’re actively working with the Central Coast Local Health District to relieve patient load, while also rallying the support of public and government.”

“We know it’s a challenging time, but we’re still here and available to ensure patients can access our hospitals’ surgical, rehabilitation, medical, and mental health services when they need it. Choice, clinical excellence and timing are key benefits of accessing our private services and they continue, without disruption.”

Mr Kelly added, “Ultimately it’s about providing safe, accessible and timely healthcare while looking after jobs locally. Its tough times for everyone including us as a private operator.”

Healthe Care CEO, Steve Atkins confirmed the company is strongly positioned to provide continued private hospital services.

“As a critical part of Australia’s private healthcare sector, we’re actively seeking out all options to minimise the impact of COVID-19. We have strong supply and stock positions; access to available clinical workforce and doctors; as well as the highest infection control and pandemic measures in place to keep staff, doctors and patients safe.”

“Now more than ever, we’re here to help during these challenging times. Locals can have certainty in the safety of their Healthe Care hospitals, with the backing of an established and highly professional national group.”

Mr Atkins confirms the company is focused on driving strategy to keep its hospitals running, and sustaining business during these hard times.

“We are negotiating agreements with our local public hospitals and health services to take on public work. We’re working closely with our doctors to prioritise private patients into private hospitals from public services, freeing up public hospitals to respond to the health crisis.”

“This fast-changing environment of COVID-19 is truly unchartered territory that brings risk and a level of uncertainty. We’re committed to our staff, doctors, patients, communities and Australia’s health system, and encourage the continued support from patients locally in the areas we operate.”

“­Now is a critical time we support each other, and continue to operate our hospitals’ elective surgery, mental health, medical rehabilitation and community services together, more than ever before,” said Mr Atkins.