Patient Experience story - A Parent's Perspective
One of the parents of one our littlest patients provided some insights on her recent experience at Brisbane Waters Private Hospital.
When Registered Nurse Adrianne discovered her one-year-old son would need to have a grommets, she was naturally nervous and anxious about what was to come.
While experienced within the nursing field, navigating it as a parent was a completely different experience according to Adrianne.
“My main concern was making sure that Finley had a smooth journey from start to finish and that he didn’t experience any of the anxiety I was feeling,” she said.
“I really didn’t know what to expect for the procedure or the process but the team at Brisbane Waters Private Hospital walked me through the entire experience so I felt supported and comfortable. It was every little touch that added to making Finley feel as comfortable as possible.”
Brisbane Waters Private Hospital proudly support our littlest of patients and their families who come through for procedures from a range of speciality areas.
“The kind and caring staff just went above and beyond for me and Finley, especially when he went in for surgery, they talked me through the process and allayed any anxiety or fears I had.
“I couldn’t have asked for a more gentle, compassionate and caring experience for my son and I and would absolutely return for any future procedures.
“We made an active choice to go private so we could get him in as soon as possible and it was the best decision I could possibly make.”