We are committed to making your hospital experience, the best experience possible.
All our rooms include ensuite facilities, TV, complimentary WiFi, and a telephone for local calls. Patient lounges and seating areas are available throughout the Hospital.
Brisbane Waters Private offers both shared and private rooms. While we make every endeavour to provide you with your accommodation preference, please understand that in certain circumstances of high activity or emergency admissions, it may be necessary to admit you to a shared room.
Under an agreement with the Department of Veterans' Affairs, eligible veterans and war widows are admitted to shared room accommodation unless the medical condition requires single room facilities.
If your personal preference is single room accommodation, arrangements should be discussed with hospital staff. Allocation of a single room under these circumstances will require you to meet the extra accommodation cost.
Our Catering department provides a choice of quality meals, prepared on-site. Special dietary needs are catered for, where it is in the interest of your hospital care. Learn more about the Meals we offer.
There is always a treat waiting at our Koolewong café located in the main foyer of the hospital. If you are looking for a sweet snack, a savoury delight, a cup of coffee or a special tea, the Koolewong Cafe offers a number of delicacies to suit anytime of the day. Sit down meals and takeaway food are available.
The Koolewong Cafe also has a range of gifts sourced from local artists including plants, chocolates, gift cards, ceramics, and more. Gift Vouchers are also available.
The café is open:
Monday to Friday: 8.00am - 3.45pm
Saturday: From 9.00am
Hairdresser and Podiatrist
Hairdresser and Podiatrist services can be arranged on request. Please speak with your Nurse or reception staff to arrange the service for you.
Our staff take pride in delivering a high standard of hotel service, through the maintenance and cleaning of all patient rooms and areas. At Brisbane Waters Private Hospital after each room is cleaned a 'Courtesy Card' is left by the Hotel Services team to advise the patient that the room has been freshly prepared and cleaned. If you find any problems with your room, please advise our Hospital staff.
Brisbane Waters Private is equipped with state of the art hydrotherapy pool facilities.
An accredited interpreter service can be arranged if necessary. There may be an additional charge for this service.
We have a number of gyms throughout the hospital to help patients regain optimal function.
We recommend that you travel to and from hospital with a carer, friend or relative. Free parking is available. There is no long term parking available.
Religious visits can be arranged on request. Please speak to our hospital staff who will be happy to organise a suitable visit for you.