Visiting Hours

Guidance regarding COVID-19

The World Health Organisation declared COVID-19 a pandemic, meaning the virus is established on all continents (with the exception of Antarctica). We are asking for your understanding that the ongoing requirement for physical (social) distancing means that we will continue to limit the number of visitors to our facilities.

From the period of Saturday 26 June 2021 6pm until as advised by NSW Health the Greater Sydney, Central Coast, Blue Mountains, Wollongong and Shellharbour regions are on lock down. As such the following restrictions apply:

Current Restrictions

• No Visitors are permitted on site unless for essential reasons (end of life etc.).
• All Visitors (in essential reasons cases) are to supply and wear their own masks at all times whilst in the hospital.
• Mandatory COVID-19 screening is in place for all persons, prior to being granted entry to the premises.
• Temperature checking has been reinstated until further notice.
• Masks are mandatory for all staff, VMOs, third partiers, students, volunteers and patients outside their rooms.
• Paediatric patients <12 years of age are not required to wear a mask.
• No children visitors under 16 years are permitted to visit hospital including siblings.
• Maintain appropriate hand hygiene and physical distancing practices (1.5m) with one person per 4 square metres
• Visitors who reside or work in an identified COVID hotspot including the 7 currently listed LGAs must be restricted from the facility - Any exceptions must be approved by the facility executive, and the Visitor must wear a surgical mask the entire duration of their visit.
• All patients must undergo routine pre-admission screening for infectious diseases status. During the admission process, all patients must be temperature checked and COVID-19 screened.

Upon entry to the hospital and during your visit, please practice simple hygiene by:

• Making sure to clean your hands thoroughly for at least 20 seconds with soap and water, or use an alcohol-based hand rub
• Cover your nose and mouth when coughing and sneezing with tissue or a flexed elbow AND

Practice physical (social) distancing by:

• Attempting to keep a distance of 1.5 metres (5 feet) between you and other people where possible. If you are required to move closer than 1.5 metres, ensure that the time does not exceed 15 minutes
• Avoid shaking hands, hugging, touching or kissing other people or sharing food
• Avoid close contact with anyone with cold or flu-like symptoms
• Wear a face mask at all times, and after putting it on to cover your nose and mouth, do not touch the front of the mask and remove it using the ear loops or head straps
• Dispose of the used mask into a waste bin and perform hand hygiene with soap and water or alcohol hand rub

Save time by pre-screening

The Healthe Care pre-screening QR code is compliant with NSW Health and NSW Services Check In system, as captures not just check information but also important health related pre-screening information to help keep our staff, patients and local community safe.

Save time on the day of your visit to the hospital, by completing our pre-screening questionnaire on your smart phone at screen.healthe.care/brisbanewaters or by scanning the QR code below: